Frequently Asked Questions
In our continued commitment to sustainability and hyper local sourcing, our chefs focus exclusively on land-based ingredients for our tasting menu. Tommy Banks works closely with Executive Chef Callum Leslie and Head Chef Alice Power to bring together everything from our own farm and garden, foraged wild ingredients and preserved seasonal produce. It might be something outwardly simple but really fresh and delicious or perhaps an incredible flavour developed by fermenting, pickling or prolonged ageing. We look forward to sharing our unique expression of Oldstead and North Yorkshire with you.
We serve just the one Tasting menu at The Black Swan Oldstead. Sample menus can be viewed here. Please note that prices and ingredients are subject to change.
Please arrive 15-30 minutes before your reservation time to enjoy arrival drinks. We advise allowing 3-3.5 hours to enjoy our Tasting Menu and an additional 30 minutes if ordering a taxi for your journey home.
We also offer a selection of drinks packages and a soft drinks package for our guests to choose from. These do not have to be pre-ordered, they can simply be ordered during your visit.
Please note – we can offer a vegetarian tasting menu, just mention your requirements when making a booking so we know well in advance and can prepare an appropriate menu. Please email reception@blackswanoldstead.co.uk to discuss dietary requirements.
Before making a booking, please contact our reservations team at reception@blackswanoldstead.co.uk for further information on our menus and the adaptations that can be made in the event of an allergy.
When making a booking, please inform us of any dietary requirements so we know well in advance and can prepare a tailored menu where possible.
For guests who do not eat meat we are able to offer vegetarian alternatives only. Please note that seafood is no longer featured on the tasting menu.
With notice, we can usually adapt to most allergies but as our food includes dairy products throughout, we are not able to cater for guests with severe lactose allergies or those who require a dairy-free diet. We are, however, able to prepare a menu containing ingredients from sheep or goats instead.
Due to the layout of our kitchens we are unable to offer a menu which is safe for coeliacs, however we are able to offer gluten free options for guests who have a gluten intolerance.
We apologise for any inconvenience this may cause.
Allergies
Whilst we follow best practice at all times, we like to highlight the fact that all the our dishes are produced in an environment where allergens are also prepared and cooked.
We cannot guarantee that the environment will be completely allergen free.
Please contact us with any queries at reception@blackswanoldstead.
Dinner reservations are available Tuesday – Saturday between 6pm – 7.30pm.
Lunch reservations are available on Saturdays only between 12pm – 1.30pm.
The bar is open for residents from 2.30pm for drinks (except Sunday & Mondays)
Festive Opening Hours:
Open | Tuesday 15th – Saturday 19th PLUS Sunday 20th December
Closed | Monday 21st December (The Ultimate Two Night Stay Experience only)
Open | Tuesday 22nd & Wednesday 23rd December
Closed | Thursday 24th December - Monday 4th January
Reopen | Tuesday 5th January 2027
Book Now – Accommodation | Dining
We have eight rooms (ground & first floor) each with a walk-in shower and separate bath. We also have one attic room which has a bateau bath only and is wonderfully quirky (please note as this room is in the attic it does have slightly restricted headroom).
All rooms have a king-size beds. We have one twin bedded room available on request and can also offer single occupancy in all our double rooms.
Check in & Check out: Guests are welcome to check-in from 4pm. Breakfast is served from 8.30am – 9.30am with check-out by 10.30am.
Parking: As all our rooms have a designated parking space we recommend parking in our main car park on arrival and leaving all your luggage in your vehicle. Then just head round to reception to check in and the team will show you the designated parking for your room.
You will find a hairdryer, iron and ironing board in your room.
Please note The Black Swan Oldstead is CLOSED from 10.30am – 2.30pm (until 3.30pm on a Monday) and on Sundays.
| Book A Stay|
Reservations open 9 months in advance.
Our largest table in the restaurant holds a maximum of 4 guests. For reservations of 5-8 guests, please contact our bookings team on reservations@
We require card details to secure all bookings:
For all lunch or dinner reservations the card would be charged a £50 per person cancellation fee if the booking is cancelled within 72 hours of the date and time of the table. On a Saturday evening we charge a cancellation fee of £100 per person.
For the EPOCH Private Dining Experience the card would be charged a £50 per person cancellation fee if the booking is cancelled within 7 days of the date and time of the table. On a Saturday evening we charge a cancellation fee of £100 per person.
A deposit of £300 per room per night is required to secure all room bookings. In the event of a cancellation within 14 days of arrival the deposit payment would be lost.
If the date you are looking for is fully booked, you can add yourself to a waitlist for a table reservation or overnight stay here.
If the date you’re looking to dine or stay with us is fully booked, you can join the waitlist below and the team will contact you if a room or table becomes available.
Table Reservations:
Card details are required to secure your booking. In the event of a cancellation within 72 hours of the date and time of the table reservation, we will charge a cancellation fee of £50 per person. On a Saturday evening we charge a cancellation fee of £100 per person. If we are to able to re-let the booking, the charge will not apply.
Separate deposit & cancellation policies will apply to special events, please see the individual promotion for further details.
Room Reservations:
A £300 per room per night deposit is required to secure all bookings.
A discretionary service charge of 12.5% on food and drink and 5% on accommodation will be added to your bill.
For bookings made prior to 18th May 2026:
We require a deposit for all reservations at the time of booking: £50 deposit per person for all lunch or dinner reservations. We run certain special packages which have a bespoke cancellation policy, please email reception@blackswanoldstead.co.uk for information on the cancellation policy, or refer to your booking confirmation email.
For a cancellation within 72 hours of the date and time of arrival, we will keep the whole payment as a cancellation charge. If we can re-let the booking we will refund the whole payment (minus a £10 administration charge). For cancellation outside of 72 hours, we will refund the whole payment (minus a £10 administration charge).
For new bookings made after 18th May 2026:
Up to 4 guests;
Card details are required to secure your booking. In the event of a cancellation within 72 hours of the date and time of the table reservation, we will charge a cancellation fee of £50 per person. On a Saturday evening we charge a cancellation fee of £100 per person. If we are to able to re-let the booking, the charge will not apply.
Separate cancellation policies will apply to special events, please see the individual promotion for further details.
5 to 8 guests;
Card details are required to secure your booking. In the event of a cancellation within 7 days of the date and time of the table reservation, we will charge a cancellation fee of £50 per person. On a Saturday evening we charge a cancellation fee of £100 per person. If we are to able to re-let the booking, the charge will not apply.
Separate cancellation policies will apply to special events, please see the individual promotion for further details.
Please be aware that;
- We may not be able to serve guests with multiple requirements or very restricted diets. As our food includes dairy products throughout, we are not able to cater for guests with severe lactose allergies or those who require a dairy-free diet. Due to the risk of cross contamination, we are also unable to provide a menu suitable for coeliacs, however we can adjust the menu so that it is suitable for guests who require a gluten free option.
- The restaurant at The Black Swan is located on the first floor. Due to the age and layout of the building, there is no accessible toilet. Please contact us directly if you have any access requirements.
- We are not able to accommodate infants and babies within the restaurant. We do not have a separate children’s menu.
- We do not allow dogs in the restaurant at The Black Swan.
- We do not accept Amex.
In the event of a cancellation within 14 days of the arrival date the whole payment will be kept as a cancellation charge. If we are able to re-let the booking we will refund the payment (minus a £10 administration charge). We will only accept cancellations by email. In the event of a cancellation outside of 14 days of the arrival date, we will refund the payment (minus a £10 administration charge).
We run certain special packages which have a bespoke cancellation policy, please email reception@blackswanoldstead.co.uk for information on the cancellation policy, or refer to your booking confirmation email.
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We offer a fantastic range of Gift Vouchers. These can be ordered online here.
If you would like to make a room booking using a gift voucher, please contact our reservations team – reception@blackswanoldstead.co.uk. To make a table booking using a voucher, simply note the voucher details in the booking notes. Book Now.
Please note that vouchers for Roots, The Abbey Inn and Made in Oldstead cannot be used at The Black Swan.
For further information regarding accessibility, please contact us at reception@blackswanoldstead.co.uk
We have a car park available for guests to use when visiting The Black Swan for lunch or dinner.
All our bedrooms have designated parking. On arrival, please park in the main car park and leave your luggage in the car before heading round to reception to check-in. The team will then walk you around to your room and show you your designated parking space.
We highly recommend booking a taxi as there are no taxis in Oldstead. The nearest taxi companies are located around 10 miles away, so if you need transport it is really important to book well in advance. Please note all local taxi firms will charge a call out fee to Oldstead.
We recommend:
Ampleforth Private Hire – 07368 185378
SCL Taxis of Easingwold – 07971 410412
Clive Pitham – 07973 119574
Chapmans – 07960 568299
Chapmans Taxi (Thirsk) – 01845 609957
Freddy Taxi (Thirk) – 07423 118 441
Ka Taxo (Thirsk) – 07817 858077
Alpha Taxi (Thirsk) – 07498 552653
Streamline Taxi (York) – 01904 656565
Within the restaurant, our largest table holds a maximum of 4 guests.
Our private dining room can seat 5-8 guests and is available to book Tuesday – Friday evenings, and Saturday lunchtime only. For Saturday evenings, a minimum booking of 8 guests is required; parties of 5–7 may be accommodated however, the minimum charge will remain applicable to 8 guests. Find out more here.
Please get in touch with our reservations team for any event enquiries on reception@blackswanoldstead.co.uk
We are committed to providing a safe, respectful, and enjoyable environment for everyone. As such, we have a zero-tolerance policy for any antisocial behaviour, including behaviour directed toward other guests or members of our team.
Disruptive, aggressive, or disrespectful conduct will not be tolerated under any circumstances. We reserve the right to refuse service or ask individuals to leave the premises if their behaviour negatively impacts others, without refund.
Thank you for your understanding and for helping us maintain a welcoming atmosphere for all.
Our restaurant is unsuitable for young children. We therefore don’t allow anyone under the age of 10 in the restaurant.
And we don’t allow anyone under the age of 18 in the bedrooms.
We don’t allow dogs or pets in the bedrooms, bar or restaurant at The Black Swan Oldstead with the exception of service dogs.
A discretionary service charge of 12.5% of all food and drink and 5% on accommodation will be added to your bill, this is shared between all staff.
Unfortunately, we do not accept Amex as a payment method.
There is no dress code so please dress as smart or as casual as you like.
Please read through all our FAQ’s. If your question is still not answered please email the team at reception@blackswanoldstead.co.uk
You can check our live availability and make a booking here.
As we don’t have a telephone line, the best way to get in touch with us is by email. We’ll get back to you as soon as we can and look forward to hearing from you.
Dine at The Black Swan Oldstead
The Black Swan is a 1 Michelin-star, a Michelin Green Star and 4 AA Rosette restaurant with rooms by chef Tommy Banks.
Experience a tasting menu that is inspired by the ingredients that we grow and forage ourselves in and around Oldstead. The tasting menu is priced at £195 per person for dinner and £135 per person for Saturday lunch.
Stay at The Black Swan Oldstead
We offer 1 night stays Tuesday - Saturday which include the tasting menu, overnight stay and breakfast in one of our nine beautiful rooms. When The Black Swan rooms are full we offer our packages at our sister site, The Abbey Inn at Byland (located 1 mile away). Please note The Abbey Inn is closed on a Tuesday and Wednesday; check in would be at The Black Swan on both these days.
We also offer 2 night packages arriving on a Saturday or Monday only. Guests will enjoy our tasting menu on Saturday/Tuesday and can experience our sister restaurant, The Abbey Inn, on the Sunday/Monday.
If you would like to make a room booking using a gift voucher, please contact our reservations team via reception@blackswanoldstead.co.uk.

