What is your cancellation policy?

22.03.18 |

In the event of a cancellation within 28 days of the arrival date we will keep the whole payment as a cancellation charge. If we are able to re-let the booking we will refund the payment and retain a £20 administration charge.

For a reduction of numbers within 28 days of the arrival date we will keep the whole payment of the cancelled places as a cancellation charge.

In the event of a cancellation or reduction in numbers being made more than 28 days before the day of arrival we will refund the payment and retain a £20 administration charge.

We will only accept cancellations by email.

If at any stage we cancel the booking we will refund any monies taken or if required will try to make acceptable alternative arrangements but will not be liable for any amount greater than the value of the booking. It is recommended that customers should consider taking out travel insurance.